Whistleblowing Statement

1 MOPO Values

MOPO’s core mission is to provide clean, renewable energy to improve lives and help our customers move up the energy ladder. MOPO and all its staff are committed to:

  • Treating all people with respect.
  • Respecting the environment by responsibly managing and recycling electronic waste.
  • Working with integrity and disclosing all conflicts of interest.
  • Adhering to the GOGLA Consumer Protection Code, to protect consumer rights and treat our customers fairly.
  • Refusing to accept or offer bribes, facilitation payments, or gifts that may bias the company’s impartiality or integrity.
  • Protecting whistleblowers and not retaliating against reporters of misconduct.
  • Working towards improving Gender Equality by providing equal opportunities to women.

Additionally, MOPO has a zero-tolerance policy toward Sexual Exploitation, Abuse, and Harassment (SEAH).

2 Whistleblowing Mechanism

The Whistleblowing Mechanism is for MOPO employees, Agents, or third parties with whom MOPO has a business relationship (such as suppliers, customers, or local communities) to raise concerns about behaviour that goes against MOPO’s values. The mechanism is not for customer complaints or product issues; these should be brought to the attention of your local MOPO Agent or Area Manager.

MOPO encourages use of the whistleblowing mechanism by anybody who believes there has been a violation of the company’s values, including:

  • Any forms of financial misconduct (fraud, theft, bribery, corruption)
  • Any forms of criminal activity
  • Suspicions of forced labour, modern slavery, human trafficking, or the exploitation of children or vulnerable adults
  • Any violation of the company’s policies
  • Non-disclosure of a conflict of interest
  • Physical or verbal abuse, discrimination, bullying or harassment of any form
  • Sexual exploitation, abuse, or harassment

MOPO is committed to:

  • Taking seriously and investigating any concerns or complaints
  • Protecting against the unnecessary disclosure of the identity of those raising concerns or complaints, and respecting the anonymity of anonymous whistleblowers
  • Ensuring no-one implicated in the complaint has a role in any investigation
  • Protecting whistleblowers from retaliation regardless of if the complaint is upheld
  • Reporting serious abuses to the authorities

If you use the Mechanism, you will be asked to provide as much detail as possible about your concern to the company. This information will reach the company’s Environmental Social Governance team, who will coordinate an investigation into the allegation.

The Mechanism will also ask you if you would like to identify yourself with the report. You may choose to remain anonymous, though this may limit the company’s ability to respond to you.

You can use the whistleblowing mechanism here.